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Customer Satisfaction

At Computer Repair of Greensboro we are committed to satisfying every client that trusts us to take care of their needs. Nothing less than 100% customer satisfaction is acceptable. Read just a few comments from ACTUAL customers on what their experience has been with Computer Repair of Greensboro.

"I'm not much of a review writer but I felt compelled after my experience with Computer Repair of Greensboro on Monday. My laptop got infected with a very serious virus; completely locked down. I had a webinar I had to be on at 3:00 PM that day. It was mandatory and I could not miss it. I called Computer Repair of Greensboro. Phillip answered immediately and after I explained my situation he told me to bring it in right away. I called 3 other places before I called him and not one even considered helping me out. I rushed over to his place and I sat there while he worked on mine and several others at the same time. 2 hours later I was good to go and the laptop was running like new. No lost data. Super nice guy and very knowledgeable. I would rate them 5 stars, no question. Thanks Phillip!"
Terry F. Summerfield, NC

"I cannot thank Computer Repair of Greensboro and Phillip Bishop enough! I work from home and am therefore dependent on my computer to complete tasks for my clients and stay in touch. When my hard drive crashed last week and my computer failed to boot, I was in complete panic mode. One quick call to Phillip and he had my computer in hand an hour later. He took the time to understand my needs with the computer, and realizing how dependent I was for work, worked well into the night fixing my computer and replacing my hard drive. I had my computer back in my possession less than 24 hours after the problem began. Phillip was professional, fast, thorough, and very reasonably priced. I was also amazed at the level of follow-up over the next few days as he checked to make sure everything was still working well. You can't find customer service like this much anymore, and it was truly appreciated in a time when I needed it most. Thank you to Phillip and Computer Repair of Greensboro for a phenomenal experience! I would wholeheartedly recommend this company to anyone with computer challenges!"
Kelly Y. Meridian Consulting Associates, Greensboro, NC

"I am very appreciative of Phillip Bishop with Computer Repair of Greensboro! My computer caught a virus in the middle of researching information for a class assignment. Phillip came out promptly and diligently worked to remove the virus and get me back up and running. He fully informed me, prior to beginning, of his intended methods of attack and what the next steps would be if the initial attempt was unsuccessful. I was kept in the loop throughout the process and learned a few technical details along the way. Phillip had no problem sharing his knowledge and expertise to ensure that I was fully aware of what was going on. I sincerely appreciate his efforts and dedication to my computer needs. He could have easily removed the virus and considered his job done, but he took extra steps to make sure all components of my computer were functioning as normal. Many thanks to Phillip and Computer Repair of Greensboro!!‎"
Keiya F. Greensboro, NC

"These guys are just good at what they do. I called this past Sunday at 11:00 am. A technician was on-site within 2 hours. Diagnosed it for $50(very cheap considering what most places charge to diagnose) and repaired it the same day which included a complete reload of XP. Highly, highly recommend."
Jimmy C. Greensboro, NC

“Hi…Melanie and I wanted to let you know we are so pleased with the work you did for us. We were very skeptical about computer repair "experts". From our experience, they charge you a ton of money to tell you they can't fix your machine and will have to wipe your system. However, you were great. You were prompt, knowledgeable and relentless in your virus removal efforts. But I have to tell you, the icing on the cake was the bill. Frankly, we were expecting double what you charged. It is comforting to know we now have someone to take care of our computer needs who can also work within our budget. We will highly recommend Computer Repair of Greensboro every chance we get.”
Chad and Melanie R. Greensboro, NC

"Just wanted to say that we appreciate the hard work. As I mentioned, we were about to pull our hair out after dealing with some of these other companies. Your company has done everything you promised….and then some."
R. Jones, Emerson Commercial Properties - Greensboro, NC

"Just a quick note to say thank you, thank you, thank you. Your quick response in getting our server up and running without disrupting our business is greatly appreciated. As you know in our business we rely on our computers for everything. When they go down we are down. Your ability to get here and fix the problem truly saved us time and money. Also, the added memory has been like getting a new server. Morale is up. You Rock! "
K. Milks, First Choice Funding - Archdale, NC
P.S. My Blackberry is working great. Thanks for setting it up and helping me with it. How I ever lived without it I don't know.

"Phillip did an excellent job restoring my computer after I had a massive virus infect my system. When the first virus scan was unsuccessful in fixing the problem, Phillip tried several other scans until he found, diagnosed, and erased the virus. He spent hours with my laptop making sure it was finally free of the virus. He even managed to restore my system without erasing any of my data or programs! I'm really grateful for Phillip's care and diligence in fixing my computer and highly recommend his work."
Diana M. - Greensboro, NC

"You all have been so great to work with over these last few months. The equipment you installed is working beautifully and we feel secure for the first time. Even the desktop we thought was on its last leg is humming right along. I recommend CRG every chance I get. You guys are life savers."
L . Forde, Cruise Planners, American Express Travel - Summerfield, NC

"Kudos!!! I would rate Computer Repair of Greensboro with 5 stars in honesty, integrity and capability. I didn't know what to expect, since I never had a problem with my computer before, but I've received a great service. I feel I made a friend and now have a reliable computer source to turn to in time of need. Great job!
D. Katz, Greensboro, NC

Customer Satisfaction

"WOW! I never thought my computer could be fixed! I was visiting friends in North Carolina and my computer was completely infected. I called Computer Repair of Greensboro and spoke with Phillip. He came out the next day and knew exactly what to do. Rates were very reasonable and he was fast. A+."
Lisa W. - Albany, NY

 

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Telephone: (336) 358-6011
Fax: (336) 217-8051
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