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Computer Repair of Greensboro - Residential Computer Repair - Small Business Networking - PC Repairs

 

Customer Satisfaction

Computer Repair of Greensboro - Residential Computer Repair - Small Business Networking - PC Repairs

At Computer Repair of Greensboro we are committed to satisfying every client that trusts us to take care of their needs. Nothing less than 100% customer satisfaction is acceptable. Read just a few comments from ACTUAL customers on what their experience has been with Computer Repair of Greensboro.

"I'm not much of a review writer but I felt compelled after my experience with Computer Repair of Greensboro on Monday. My laptop got infected with a very serious virus; completely locked down. I had a webinar I had to be on at 3:00 PM that day. It was mandatory and I could not miss it. I called Computer Repair of Greensboro. Phillip answered immediately and after I explained my situation he told me to bring it in right away. I called 3 other places before I called him and not one even considered helping me out. I rushed over to his place and I sat there while he worked on mine and several others at the same time. 2 hours later I was good to go and the laptop was running like new. No lost data. Super nice guy and very knowledgeable. I would rate them 5 stars, no question. Thanks Phillip!"
Terry F. Summerfield, NC

"I cannot thank Computer Repair of Greensboro and Phillip Bishop enough! I work from home and am therefore dependent on my computer to complete tasks for my clients and stay in touch. When my hard drive crashed last week and my computer failed to boot, I was in complete panic mode. One quick call to Phillip and he had my computer in hand an hour later. He took the time to understand my needs with the computer, and realizing how dependent I was for work, worked well into the night fixing my computer and replacing my hard drive. I had my computer back in my possession less than 24 hours after the problem began. Phillip was professional, fast, thorough, and very reasonably priced. I was also amazed at the level of follow-up over the next few days as he checked to make sure everything was still working well. You can't find customer service like this much anymore, and it was truly appreciated in a time when I needed it most. Thank you to Phillip and Computer Repair of Greensboro for a phenomenal experience! I would wholeheartedly recommend this company to anyone with computer challenges!"
Kelly Y. Meridian Consulting Associates, Greensboro, NC

"I am very appreciative of Phillip Bishop with Computer Repair of Greensboro! My computer caught a virus in the middle of researching information for a class assignment. Phillip came out promptly and diligently worked to remove the virus and get me back up and running. He fully informed me, prior to beginning, of his intended methods of attack and what the next steps would be if the initial attempt was unsuccessful. I was kept in the loop throughout the process and learned a few technical details along the way. Phillip had no problem sharing his knowledge and expertise to ensure that I was fully aware of what was going on. I sincerely appreciate his efforts and dedication to my computer needs. He could have easily removed the virus and considered his job done, but he took extra steps to make sure all components of my computer were functioning as normal. Many thanks to Phillip and Computer Repair of Greensboro!!‎"
Keiya F. Greensboro, NC

"These guys are just good at what they do. I called this past Sunday at 11:00 am. A technician was on-site within 2 hours. Diagnosed it for $50(very cheap considering what most places charge to diagnose) and repaired it the same day which included a complete reload of XP. Highly, highly recommend."
Jimmy C. Greensboro, NC

“Hi…Melanie and I wanted to let you know we are so pleased with the work you did for us. We were very skeptical about computer repair "experts". From our experience, they charge you a ton of money to tell you they can't fix your machine and will have to wipe your system. However, you were great. You were prompt, knowledgeable and relentless in your virus removal efforts. But I have to tell you, the icing on the cake was the bill. Frankly, we were expecting double what you charged. It is comforting to know we now have someone to take care of our computer needs who can also work within our budget. We will highly recommend Computer Repair of Greensboro every chance we get.”
Chad and Melanie R. Greensboro, NC

"Just wanted to say that we appreciate the hard work. As I mentioned, we were about to pull our hair out after dealing with some of these other companies. Your company has done everything you promised….and then some."
R. Jones, Emerson Commercial Properties - Greensboro, NC

"Just a quick note to say thank you, thank you, thank you. Your quick response in getting our server up and running without disrupting our business is greatly appreciated. As you know in our business we rely on our computers for everything. When they go down we are down. Your ability to get here and fix the problem truly saved us time and money. Also, the added memory has been like getting a new server. Morale is up. You Rock! "
K. Milks, First Choice Funding - Archdale, NC
P.S. My Blackberry is working great. Thanks for setting it up and helping me with it. How I ever lived without it I don't know.

"Phillip did an excellent job restoring my computer after I had a massive virus infect my system. When the first virus scan was unsuccessful in fixing the problem, Phillip tried several other scans until he found, diagnosed, and erased the virus. He spent hours with my laptop making sure it was finally free of the virus. He even managed to restore my system without erasing any of my data or programs! I'm really grateful for Phillip's care and diligence in fixing my computer and highly recommend his work."
Diana M. - Greensboro, NC

"You all have been so great to work with over these last few months. The equipment you installed is working beautifully and we feel secure for the first time. Even the desktop we thought was on its last leg is humming right along. I recommend CRG every chance I get. You guys are life savers."
L . Forde, Cruise Planners, American Express Travel - Summerfield, NC

"Kudos!!! I would rate Computer Repair of Greensboro with 5 stars in honesty, integrity and capability. I didn't know what to expect, since I never had a problem with my computer before, but I've received a great service. I feel I made a friend and now have a reliable computer source to turn to in time of need. Great job!
D. Katz, Greensboro, NC

"I highly recommend Computer Repair of Greensboro. Phillip took my old, outdated and very slow desktop and made it like new at a very reasonable cost compared to buying a whole new computer. He definitely has my computer business going forward."
Chris Binkley, Greensboro, NC

"CRG provides the best and fastest service I have ever had. Phillip Bishop came highly recommended by some of my neighbors and he exceeded my expectations. I work from home and when my computer crashed I was basically out of business. Within two hours of meeting Phillip he was able to diagnose the problem and went with me to buy a new computer, then downloaded all my files and I was ready to go. He also loaned me a laptop and remotely helped me with several problems. I highly recommend CRG and Phillip - they are the best."
G. Murphy, Greensboro

"I called Computer Repair of Greensboro after having a bad experience with the Geek Squad. I am a a single female and was leery about having someone come into my house I didn't know. When Phillip showed up he immediately put me at ease. Not only did he do a fabulous job of fixing my problem, he taught me a few things for future reference in the process. I truly feel blessed. My computer is working great."

"On the night before classes, my laptop broke. Talk about being thrown into a panic!! A friend suggested I contact Computer Repair of Greensboro since he knew that I needed my laptop back quickly and he said they were open 7 days a week. So, late Sunday night, I emailed Computer Repair of Greensboro as a last ditch plea for help. First thing Monday, I had an email from Phillip. We arranged for him to come to me at work to pick up my broken laptop!! He had it fixed and even brought it back to me, on campus, Wednesday night..talk about courteous service!! If you're looking for friendly, courteous, FAST service, then Phillip and Computer Repair of Greensboro are for you!! Thanks again!!!!!"

"Highly recommend! I am a local college student and my laptop started malfunctioning the week of finals, needless to say I was in a panic. Luckily, a friend gave me the number to this business and I had my laptop back, running perfectly in just a few days. The 'head' computer technician, Phillip was was very personable, professional and diligent. I will definitely be using this service for all of my future computer issues."

"Computer Repair of Greensboro could not get a higher rating from me! I had major problems with my Dell laptop - motherboard, screen, plus some other minor annoyances - Phillip found & fixed them all. He went "above & beyond" to solve my problems, while keeping in mind the value of my laptop to me and my business. After fixing mine, I took my wife's to him to for maintenance and a co-worker also took his - with equal success. Computer Repair of Greensboro is now our 'go-to-guy!'"

"I called Phillip after I attempted to connect a wireless network on my own. He came to the house that night at 6:00! While we had some difficulty in getting the connection, Phillip worked tirelessly in troubleshooting the problem and when all was said and done he determined that my router was not working with my device. He came back the very next day with a new router and everything works beautifully now. He has even followed up with some texts to make sure everything is OK. I highly recommend Computer Repair of Greensboro. It's nice to know I have someone I can trust to help with my computer concerns."

"I am not a big review writer but I felt I must after my experience with Phillip at Computer Repair of Greensboro. My laptop was completely infected with a virus and I had to be on a web call at 3:00 on Monday. It was a mandatory call and I couldn't miss it. I called and he answered immediately. I told him my predicament and how important it was. He told me to bring it in and I sat there while he worked on mine and several others at the same time. Got it completely clean and running like new. He was a super nice guy and very knowledgeable. 5 stars, no question. Thanks Phillip."

"I cannot thank Computer Repair of Greensboro and Phillip Bishop enough! I work from home and am therefore dependent on my computer to complete tasks for my clients and stay in touch. When my hard drive crashed last week and my computer failed to boot, I was in complete panic mode. One quick call to Phillip and he had my computer in hand an hour later. He took the time to understand my needs with the computer, and realizing how dependent I was for work, worked well into the night fixing my computer and replacing my hard drive. I had my computer back in my possession less than 24 hours after the problem began. Phillip was professional, fast, thorough, and very reasonably priced. I was also amazed at the level of follow-up over the next few days as he checked to make sure everything was still working well. You can't find customer service like this much anymore, and it was truly appreciated in a time when I needed it most. Thank you to Phillip and Computer Repair of Greensboro!"

"COMPUTER REPAIR OF GREENSBORO has finally allowed me to have faith in a computer repair company! Rest assured when they come to your home for repairs the problem WILL be resolved!! I could tell immediately that the tech that arrived at my home to repair my computer was both professional and most importantly, competent. The services provided absolutely could not have been better!"
Victoria M.

"Great service, quick response. I called with an emergency and received a same-day appointment to fix the laptop I use for all of my business needs. I was so impressed with this company and its fast, friendly service. Highly recommend them!"

"Phil at CRG really helped me out when I needed someone to look at my computer. I called him on Sunday afternoon after searching for someone to look at the issues I was having. Phil called me back in just an hour and remotely fixed the monitor issue I was having. After seeing how fast and through he was at resolving my primary issue, I mentioned to him that my backup computer was running ridiculously slow. He then spent the better part of 2 days, again remotely, looking into every aspect of my computer until he fixed it. Both my computers are running fabulously! Phil is AWESOME and I highly recommend him to anyone with any sort of computer issues! He is just that good at his job!"

"I was sorely bummed out when my logon Profile Server serviced failed on me. I had a paper to turn in and I was midway through finishing, and with no backup on my computer, I was sure that my luck was up. Desperate, I sought help from friends, I even tried to restart the mechanism to "a time that it was working fine." When you think you know it all, even then it doesn't matter. This was simply a job for a professional, and after many failures to contact other computer services, I finally found one that worked...Computer Repair of Greensboro. Within the last working hour of the day, Phillip whisked over to see me, he briefly and assessed my computer, in which he admittedly told me the issue was a first of its kind. Even as I had my doubts, Phillip confidently and optimisticly told me that he would work on it ASAP. Within a matter of moments he updated me on my computers diagnosis, and in less than 12 hours he returned my laptop to me in good standing. I can't help but to express my sincere gratitude to him, he is truly a master in his craft. Three cheers to you and your staff Phillip!!!"

"My computer crashed due to a virus. I had several references from coworkers but the people I spoke to or visited did not seem to care if they had my business and the prices were ridiculous. I searched for computer repair companies in Greensboro, N.C. and thank goodness I contacted Computer Repair of Greensboro. After speaking with Phillip I immediately was at ease. He was very knowledgeable and even came and picked my computer up for me. He contacted me with the problems before starting any work, told me my options and gave me very sound advice. He was able to keep all of my information for me and restored it to my computer, installed and set up a firewall that works and at a price that was very fair and reasonable. The next day I had my computer back, working better than ever – and by the way he delivered it to me. Thank you Phillip, Computer Repair of Greensboro for treating me so kindly. I would highly recommend Computer Repairs of Greensboro for any of your computer needs."

"Superior service, trust and integrity! Phillip provided service for our computer in 2010, his company was the first on my list during our non-operating computer recently. He was able to get us back up and running quickly. Even though our computer is dated he was extremely helpful in giving ideas and suggestions for getting the system operable as if it was new while being extremely truthful regarding spending future expenses for more repairs. There are very few service oriented companies were attention to post follow-up is provided. Highly referred!"

Customer Satisfaction

"WOW! I never thought my computer could be fixed! I was visiting friends in North Carolina and my computer was completely infected. I called Computer Repair of Greensboro and spoke with Phillip. He came out the next day and knew exactly what to do. Rates were very reasonable and he was fast. A+."
Lisa W. - Albany, NY

 

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Contact us

Computer Repair of Greensboro
4004 Dogwood Dr
Greensboro, NC 27410

Telephone: (336) 358-6011
Fax: (336) 217-8051
E-mail